✨ Frequently Asked Questions ✨

🔮 When will my order ship?

Each order is carefully prepared with intention. Most orders ship within 5–7 business days. During new releases, holidays, or high-volume periods, processing times may be slightly longer.

🌙 Do you offer local pickup?

If local pickup is available, it will appear as a shipping option during checkout. You'll receive an email when your order is ready.

📦 Do you accept returns or exchanges?

Due to the nature of our handcrafted and metaphysical items, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we'll make it right.

💎 Are your crystals genuine?

Yes! We carefully source our crystals from trusted suppliers to ensure authenticity and quality. Because each crystal is formed by nature, variations in color, size, and pattern are completely normal and make every piece one of a kind.

🕯️ Are your candles handmade?

Yes! Our candles are handcrafted in small batches using high-quality ingredients. Each candle is created with care to provide a beautiful, magical experience.

🌿 Do your products contain real herbs or botanicals?

Some products include dried herbs, flowers, or crystals for decorative and spiritual purposes. Please read each product description carefully for ingredient details.

 

🎁 Do you offer gift wrapping?

Select products may be eligible for gift packaging. Check the product listing or contact us if you're sending a gift directly to someone special.

✉️ How can I contact you?

Have a question? We'd love to hear from you! Visit our Ask About Your Next Treasure page or send us a message, and we'll respond as soon as we can.

🌟 Custom Orders

We occasionally accept custom requests depending on availability. If you're looking for something special, reach out and we'll let you know what's possible.

✨ A Gentle Reminder

Every crystal, candle, and handcrafted treasure is unique. Small variations are part of their natural beauty and are what make each piece truly magical.